TykVen

Features TykVen

What makes TykVen a Top Field Service Management Tool?
• Quick Complaint & Service Request Registration • Optimal Scheduling & Real-Time Tracking of Tasks • One-Click Service History Report & Invoice Generation • Push Notifications for Service Engineers • Calendar View of Tasks & Resource Loading • Directions to the Service Location • Inspection & Estimation Recording • Tracking of Resource Utilization & Generation of Profitability Reports • Live Tracking of Service EngineersWhy should you use the TykVen Field Service Software?
• Admin Portal to Quickly Raise Service Tickets • A Customer-Friendly Field Service Application for Submitting Service Requests, View Arrival Time of Technicians, and Get Quotations & Invoices • Optimal Task Scheduling • Customer Notifications via SMS and Emails • Real-Time Tracking of Work Location and Status • One-Click Access to Warranty/AMC Information and Service History • Easy Generation of Estimates and Invoices from the Field or Office • Preventive Service and Annual Maintenance Contract Reminders • Comprehensive Reports and Dashboard • Live Tracking of Service Engineers to Monitor Their WhereaboutsHow TykVen works?Each TykVen assignment goes through five steps to ensure that jobs and technicians are easily visible, accessible, monitored, and tracked:AssignmentService Request gets assigned to the technicians.AcceptanceTechnicians have the option to either accept or reject the assigned task.VisitThe technician pays a visit to the service location and performs inspection, evaluation, estimation, and repair.ClosureUpon completing the job, the technician marks it as completed.